Friday July 11, 10:00 am Eastern Time
SOURCE: Database Systems Corp.
Database Systems Corp. is selected by AT&T Wireless to provide voice
broadcasting services to the AT&T Wireless Network Control Center
AT&T Wireless uses Xml Push technology to notify key employees of equipment failures.
PHOENIX, July 11, 2003 – Database Systems Corp.(DSC) is pleased to announce that it has been selected to provide voice broadcasting services to AT&T Wireless Network Control Center.
WNCC uses the DSC voice broadcasting center with Xml Push to notify internal personnel whenever a network outage occurs (i.e Routers, TDMAs, GSMs, and general cellular infrastructure).
Messages are generated by computer and automatically transmitted to the DSC Center, which in turn automatically places the calls. Personnel receive up to three different notifications - when a unit fails, an interim update, and when the unit returns to operation.
A dynamic message is created (text to wav) by WNCC which identifies the specific region where the outage occurred along with a list of who to call.
About AT&T Wireless
AT&T Wireless (NYSE: AWE) is the second-largest wireless carrier, based on revenues, in the United States. With 21.1 million subscribers as of March 31, 2003, and revenues of nearly $16.0 billion over the past four quarters, AT&T Wireless delivers advanced high-quality mobile wireless communications services, voice and data, to businesses and consumers, in the U.S. and internationally.
For further information about AT&T Wireless, visit their website at (www.attws.com).
About Database Systems Corp.
Headquartered in Phoenix, Arizona, Database Systems Corp., founded in 1978, provides call center technology to small, medium and large call centers throughout the country.
Primarily a software company, Database has also developed its own PC based phone system (PACER) for use in small to medium call centers. PACER includes predictive dialer, automatic call distribution (ACD), Interactive Voice Response (IVR), voice broadcasting, and call recording features.
Database has also developed a complete CRM software application toolkit (TELEMATION) as well as CTI software systems.
DSC products run on most UNIX servers including IBM, SUN, HP, and LINUX, as well as WINDOWS based servers.
Further information about Database can be found at (www.databasesystemscorp.com).