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Database Systems welcomes the opportunity to answer any questions you may have regarding our products and services. Our office hours are 8:00AM to 5:00PM Mountain Standard Time. We will provide you with any additional information you may require including a price quotation.
Register For Voice Broadcast Services and Save!
If your group wishes to use our voice broadcasting phone services, you may qualify for significant discounts when you use our Online Voice Broadcast Registration Form.
For other inquiries, please take a moment to fill out this contact form prior to calling. Using this information our representatives can better serve you. Please describe your application as thoroughly as possibly and a DSC representative will respond to your call or contact you shortly to discuss how we can help you meet your objectives.
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Contact Information
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602-264-6724 |
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| Mail: |
Database Systems Corp. |
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1118 East Missouri Avenue |
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Phoenix, AZ 85014 |
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CRM Customer Contact Center Software
TELEMATION is a Customer Contact Center software application employed in a wide variety of organizations including contact centers, help desks, customer service centers, service bureaus, reservation centers and corporate contact centers. The package has extensive CTI features and is fully integrated with our PACER phone system. TELEMATION operates on Linux, Unix or Windows servers. Software programmers can develop contact center solutions quickly using the robost features found in the Telemation toolkit.
Contact Center CTI Software
Database Systems Corp. (DSC) Computer Telephony Integration software enables you to increase employee productivity, enhance customer service and reduce costs by combining the capabilities of our PACER phone system (or your existing telephone system) with the custom functionality of Windows, Unix or Web applications. Data collected by your phone ACD (Automatic Call Distribution) or IVR (Interactive Voice Response) systems can be passed to your existing PC, Unix or Web applications. The PACER predictive dialer can automatically call your customers and pass only connected calls to your agents. With our computer telephony software, your telephone and computer work together to provide cost-saving benefits.
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