Organizations looking for outbound and inbound telemarketing services can outsource their IVR and voice broadcasting projects at our affordable telemarketing center. As designers of Interactive Voice Response IVR systems and Voice Broadcasting software, Database Systems Corp. (DSC) is uniquely positioned to manage your outsourcing programs saving your company both time and money. Because our products are created in-house, we can deliver comprehensive telemarketing services quickly -- providing you with a competitive advantage in the marketplace. Plus you will find our inbound and outbound telemarketing outsourcing services to be quite affordable.
The following are articles relating to the telemarketing industry including products and services in our business areas.
Inbound / Outbound Telemarketing Products
Database Systems Corp. (DSC) provides telemarketing software solutions as well as telemarketing phone systems that are ideally suited for telemarketing service centers and service support organizations.
Applications includes CRM and customer data management software as well as computer telephony integration systems. These products help your telemarketers communicate effectively with your clients and prospects. Call back information is maintained as well as customer profiles that assist your telemarketers when
on the phone. Our call center phone system is perfectly matched with this software to provide your organization with the most modern technology available.
Using these advanced telemarketing solutions, your telemarketers can work from a central location or can work at home.
The following is a demonstration and description of our telemarketing products.
Outbound Telemarketing Predictive Dialer With Voice Broadcasting
DSC offers two families of telemarketing phone systems. The PACER phone series supports digital T1 phone lines and the WIZARD phone system supports analog phone lines. These systems are both outbound telemarketing dialers and telemarketing phone systems that handle inbound telemarketing calls for a wide range of contact centers.
Calls are either initiated by the phone system or accepted from the outside and distributed in an intelligent fashion to your service agents.
The PACER and WIZARD include ACD and IVR components, plus call recording capability. Using industry standard components, the PACER phone system has features and functions that can only be found in large scale PBX’s, but at a fraction of the cost. And these phoes have predictive dialing capability that cannot be found in most of larger telemarketing equipment.
The PACER and WIZARD phone system can connect calls to your employees working at home or in a local or remote office. These telemarketing dialers communicate with applications written on Unix, Linux, or PC servers over a LAN. For a complete product presentation, download our PACER Demo.