Customer Service Call Center Directory

Are you looking for a Customer Service Call Center?

Database Systems Corp. (DSC) provides call center technology and products that can improve the productivity of customer service call centers. Our customer service call center phone system and contact center software can streamline your operation while providing controls and consistency in a call center.

DSC does not provide live customer service call center outsourcing and services - thus we have created this directory for our clients who wish to use the services of a customer service call center.

If you are a customer service call center and would like your website included in this directory, please use our Submit Call Center Website form. It's FREE and simple to add your website.

The following is a list of organizations that according to their website descriptions provide customer service call center operations and service. Database Systems Corp. is not affiliated with any of these organizations nor does it promote or endorse the products and services of these companies. These websites promote various types of customer service call center services including live telemarketing services, help desks, customer service contact centers, etc.

PLEASE NOTE Information presented on this page was provided by each company or found on the website listed with this company. Database Systems Corp. does not warrant the accuracy of this information. For current information, please visit the website listed with each organization.

Featured Call Center Websites

• 24-7 INtouch - www.24-7intouch.com
  
  24-7 INtouch provides live, 24/7/365 call center outsourcing services for campaigns of all sizes and across various industries such as Internet retailers, catalogers, direct response, financial services, communications, health care, and more!
  
  Our award winning inbound call center services include live toll-free telephone support, order taking services, real-time email response, and live online chat - each specifically designed to complement the other so you can drive more sales, increase average order sizes, and enhance your customer service.

Customer Service Call Centers (alphabetically)

• Americas Best World Wide - www.americasbestworldwide.com
  
  Americas Best Worldwide... where great people and innovative technology combine to bring you the best in call center services in the Dominican Republic.
  
  Inbound call and outbound call center services, order taking, customer service and interpretation services.



• AnswerConnect - www.answerconnect.com
  
  An Outstanding Telephone Answering Service Solution
  
  At AnswerConnect, our goal is to provide the best in telephone answering services. We have integrated state-of-the-art technology with excellent customer service to give you an industry-leading nationwide phone answering service. For exceptional telephone answering services customized to fit your business, turn to AnswerConnect.



• Answernet Network - Customer Services - www.answernet.com
  
  The AnswerNet Network is a leading supplier of outsourced contact center services including telemessaging (telephone answering service & voice mail), customer service, help desk, telemarketing and fulfillment services. Our services are amazingly scalable and diverse. We are here for all your communications needs!



• Beacon Global Services Corporation - www.beaconglobalservices.com
  
  Don't view outsourcing as a cost. See it as a way to enable your organization to do what it does best, and let someone else do for you what they do best. To create the world-class organization you've been working, planning, and dreaming to achieve, consider outsourcing all or parts of your business function to a world-class solutions provider - Beacon.



• Call Center Plus - www.answercalls.com
  
  Our friendly professional operators will answer your phones or take product orders in a caring interested manner. First impressions are important and we are trained to give your customers satisfaction.
  • Live operator answering 24 hours per day, 7 days per week
  • Customized service
  • Order taking via your website or we will program a site for you.
  • Fax, paged, email or downloaded message delivery
  • Scheduled or instant message delivery
  • Toll-free numbers



• Caleris - Customer Service Call Center - www.caleris.com
  
  We have the flexibility to learn your business and meet all your service and support needs.
  
  Our proven approach to providing customer support results in satisfied customers and increased profitability for our clients. Because we have live agents operating from call centers in Iowa, your customers receive top quality service from our knowledgeable, friendly staff - delivering support that is clear and easy to understand.



• Connextions - Customer Service Call Centers - www.connextions.net
  
  Connextions was founded on the belief that every customer can be a high-performing asset. In today's competitive marketplace, companies increasingly see CRM as an opportunity to drive revenue, build customer loyalty and reduce costs. That's where Connextions comes in. We have integrated the entire customer interaction lifecycle - from contact center, to kitting, fulfillment and technology outsourcing services - to offer our clients customized solutions that enhance their customer and supply chain strategies.



• GSP Enterprises, Inc. - www.phonemanusa.com
  
  GSP Enterprises provides qualified leads generation services, professional telemarketing and sales and marketing consulting services. Our telemarketing agency is well versed in targeting The Fortune 500, small and mid-sized businesses, non-profit organizations and government entities. GSP Enterprises Inc. separates itself from other lead generation and telemarketing firms by not hiring hourly phone staff. Sole Proprietor, Gary Parker puts his over 20 years of sales experience to work for you personally.



• L & S Teleservices - www.teleservices.l-s.com
  
  Our full-service outbound facility can generate hundreds of calls per hour. Using a state-of-the-art EIS predictive dialer, we excel at database management campaigns, lead generation programs, new customer acquisition and attendance/registration programs.
  
  L&S has the ability to process thousands of calls per day. We have customized solutions that fit your telemarketing needs. Whether you need full service support, after hours, or a dedicated team, we can assist with nearly any inbound application.



• Legacy Distribution - www.legacydist.com
  
  Legacy Distribution has developed a robust telemarketing program to personally identify prospect contacts for your marketing and sales efforts. First, we will work with you to select the most targeted list for your program. We contract with a leading list supplier that provides the most accurate and up-to-date lists available. Next, we will create a probing script to help identify prospects and generate leads for you based on the criteria such as organizational role, number of desktops or employees, technological environment, upcoming initiatives or current problems.



• Unicall International, Inc. - www.unicallinc.com
  
  Unicall is an inbound and outbound call center that specializes in business-to-business telemarketing and call center outsourcing engagements. Unicall is a leading telemarketing company with more than 40 years of combined industry experience. Our telemarketing expertise ranges from inbound telemarketing, inbound customer service, E-care and Internet order processing to outbound telemarketing, which includes telemarketing lead generation, product sales, membership renewals, market research, web design and telemarketing lists.

Customer Service Call Center Software

DSC has been providing Customer Relationship Management (CRM) software to businesses and organizations for 2 decades. This customer service call center application is employed in a wide variety of organizations including contact centers, help desks, customer service centers, service bureaus, reservation centers and corporate call centers.

The package has extensive Computer Telephony Integration (CTI) features and is fully integrated with our PACER and WIZARD phone systems. TELEMATION operates on Linux, Unix or Windows servers. Software programmers can develop call center applications quickly using the robost features found in the Telemation toolkit.

Customer Service Call Center Phone Systems

The PACER and WIZARD phone system is a telemarketing predictive dialer and answering system that handles inbound and outbound calls for a wide range of contact centers. Calls are either initiated by the phone system or accepted from the outside and distributed in an intelligent fashion to service representatives using our award winning ACD and IVR software.

These telemarketing phone systems include ACD and IVR features plus call recording capability. Using industry standard components, the PACER and WIZARD phone systems have features and functions that can only be found in large scale PBX’s. Both of these phone systems have predictive dialing capability that cannot be found in most of these larger phone systems.

The PACER and WIZARD phone systems can connect calls to your employees working at home or in a local or remote office. The PACER and WIZARD telemarketing systems communicate with applications written on Unix, Linux, or PC servers over a LAN.