Contact Center Provider
Database Systems Corp. develops the technology and products that can improve the productivity of a contact center or help desk call center.
Our call center phone system and telemarketing software can streamline your operation while providing controls and consistency in a live answering service center.
Contact DSC to learn more about these call center products and technology.
The following organization provides call center operations and outsourcing services. Information presented on this page was provided by the company or found on the company's website. Database Systems Corp. does not endorse the company's products and services nor warrant the accuracy of this information. For current information, please visit the company's website listed below.
Connextions was founded on the belief that every customer can be a high-performing asset. In today's competitive marketplace, companies increasingly see CRM as an opportunity to drive revenue, build customer loyalty and reduce costs.
That's where Connextions comes in. We have integrated the entire customer interaction lifecycle - from contact center, to kitting, fulfillment and technology outsourcing services - to offer our clients customized solutions that enhance their customer and supply chain strategies.
Company Profile Information
3600 eCommerce Place
Orlando, Florida 32808
Additional Company Information
At Connextions, we know that every customer interaction is a chance to add value. That's why we see the work we do as far more than managing relationships. The bottom line? Customers appreciate relationships, but they commit to value. To grow a customer base, and to impact factors like satisfaction, churn, and inventory costs, companies need real-time insight into who their customers are, what they want, and how they are serviced. This can only be achieved when every phase of the customer transaction is tied to a single strategy paired with great execution.
Why do companies partner with Connextions? We have the proven solutions, expertise and infrastructure that enables them to focus on what they do best. We have worked hand in hand with some of the world's leading companies to develop contact center, order processing, fulfillment and distribution solutions that deliver measurable ROI.
Advanced Contact Center Technology
Imagine having a contact center with ALL of your call center agents talking ONLY with interested prospects. With technology from Database Systems Corp. this type of advanced contact center is now a reality.
By letting your advanced phone system do more work and qualification of your prospects, your call center service representatives can spend more productive
time selling and promoting rather than just trying to keep a prospect on the line.
Prospects can now be called and introduced with a consistent, professional message. Your call introduction will be a clear, concise message that YOU want to present.
Fewer agents can now process far more calls in this new call center. You can hire call center agents that can work from your center or from home. Recruiting telemarketers into this environment is much easier.
Call centers can become as much as 10 times more productive using this smart and professional marketing approach.
Phone campaigns that took days or weeks to perform can now be accomplished in just hours!
Contact DSC to learn more about this advanced contact center technology.