Database Systems Corp.
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Thank you for visiting Database Systems Corp. ( DSC )

predictive dialer DSC is a privately held corporation founded in 1978. Headquartered in Phoenix, Arizona, our company develops and markets computer software products and computer telephony systems for a wide variety of industries and government organizations. Database likewise provides consulting services relating to our products including in-house and on-site training, customer support and maintenance, and customized development. DSC has developed the PACER predictive dialer phone system which includes a full featured IVR system and ACD software. Voice broadcasting systems and services are provided by our organization, along with our award winning CRM software solution - Telemation.

Why Choose Database Systems Corp.?

DSC has a proven history of success in our industry with a depth in technical expertise, service, and products that is hard to match. We can provide your organization with reliable and time-tested solutions. Database has weathered the ups and downs of our volatile industry by focusing on our strengths and listening to the needs of our users. Included is a partial list of some of our Customers that we've had the privilege to serve.

Glossary of Terms

We have published a list of terms and phrases used frequently throughout our website. In addition when these terms are the subject of a particular webpage in our site. A link is available to go directly to this page where the term may be defined and explained.

Website Glossary of Terms and Abbreviations (continued)

MTD Mortgage Telemarketing Dialer
NDK Network Development Kit
ODBC Open Data Base Connectivity
OOP Object Oriented Programming
OPD Outsource Predictive Dialing
OPT Opt Out Automatic IVR Do Not Call
PAS Phone Answering Services
PC Personal Computer with Windows operating system
PPC Political Phone Campaign
PLS Phone Store Locator System
POW Pacer Over Web
PSS Phone Survey Software
RED Real Estate Dialer
RACC Remote Access Call Center
SMD Smart Message Dialing
SON Security Over Net
TAH Telemarketing At Home
TAS Telephone Answering System
Thin Client NDK component residing on a PC
TFO Toll Free Outsourcing
TFPS Toll Free Phone System
TMO Telemarketing Outsourcing
TM Telemarketing
TS Telesales
TSR Telemarketing Service Rep. AKA Agent, AKA TMR
TSV Teleservices
TTS Text To Speech
TTV Text To Voice
UNIX A type of computer operating system
VBA Voice Broadcasting Applications
VB Voice Broadcasting
VBO Voice Broadcast Outsource
VCC Virtual PBX for Virtual Call Center
VMB Voice Message Broadcast
VO Voiceovers and Voiceover Talent
VPN Virtual Private Network
VR Message On Hold Voice Over Recording
VRU Voice Response Unit
WAN Wide Area Network
WINDOWS GUI screens typically found in a Windows operating system environment
WOW Window On the Web
WWW World Wide Web
4GL 4th Generation Programming Language
1-800 Toll Free Phone Numbers