Contact Center Provider
Database Systems Corp. develops the technology and products that can improve the productivity of a contact center or help desk call center.
Our call center phone system and telemarketing software can streamline your operation while providing controls and consistency in a live answering service center.
Contact DSC to learn more about these call center products and technology.
The following organization provides call center operations and outsourcing services. Information presented on this page was provided by the company or found on the company's website. Database Systems Corp. does not endorse the company's products and services nor warrant the accuracy of this information. For current information, please visit the company's website listed below.
Focus Telecommunications, Inc.
Focus is an award winning 24 hour answering service / call center. We made our name by handling every message as if it were the only message, but we built our reputation as a telephone answering service by being able to perform the most difficult and complex instructions for our most demanding customers.
Let us handle your internet site too! We can answer your customers questions and solve their concerns over the phone, with e-mail or text chat.
Company Profile Information
Focus Telecommunications, Inc.
Additional Company Information
Let our outbound telemarketing team survey your customers so you know what they like or don't like about your company. Let them know about new products or services you are offering. We can schedule appointments, make sure their products arrived, help to increase attendance at a function, update your client list, make reminder/confirmation calls and even manage your database.
We have telemarketers that are individually trained and monitored for your telemarketing project. Each team member will provide your company with feedback on what people are asking or statements they are making; this is how we fine tune your "script" and is just one of the reasons our current customers keep coming back again and again.
Advanced Contact Center Technology
Imagine having a contact center with ALL of your call center agents talking ONLY with interested prospects. With technology from Database Systems Corp. this type of advanced contact center is now a reality.
By letting your advanced phone system do more work and qualification of your prospects, your call center service representatives can spend more productive
time selling and promoting rather than just trying to keep a prospect on the line.
Prospects can now be called and introduced with a consistent, professional message. Your call introduction will be a clear, concise message that YOU want to present.
Fewer agents can now process far more calls in this new call center. You can hire call center agents that can work from your center or from home. Recruiting telemarketers into this environment is much easier.
Call centers can become as much as 10 times more productive using this smart and professional marketing approach.
Phone campaigns that took days or weeks to perform can now be accomplished in just hours!
Contact DSC to learn more about this advanced contact center technology.