Call Center Services Provider
Database Systems Corp. develops the technology and products that can improve the productivity of a call center or help desk contact center.
Our call center phone system and telemarketing software can streamline your operation while providing controls and consistency in a live answering service center.
Contact DSC to learn more about these call center products and technology.
The following organization provides call center operations and outsourcing services. Information presented on this page was provided by the company or found on the company's website. Database Systems Corp. does not endorse the company's products and services nor warrant the accuracy of this information. For current information, please visit the company's website listed below.
ePERFORMAX Contact Center Philippines
ePERFORMAX Contact Center Philippines offers a unique model for companies interested in pursuing offshore business process outsourcing solutions for significant cost savings and improved value for every dollar invested.
Our vision is driven by our passion to combine the low cost of labor and high work ethic in the Philippines with the best U.S. service practices to deliver the highest overall quality and financial performance.
Company Profile Information
ePERFORMAX Contact Center Philippines
8001 Centerview Parkway
Cordova, Tennessee 38018
Additional Company Information
Best Practices. Best Culture. Best Performance.
ePERFORMAX Contact Center Philippines offers a unique model for companies interested in pursuing offshore business process outsourcing solutions for significant cost savings and improved value for every dollar invested. Our vision is driven by our passion to combine the low cost of labor and high work ethic in the Philippines with the best U.S. service practices to deliver the highest overall quality and financial performance.
First, our Philippine contact center is a privately held corporation established through a partnership formed between ePERFORMAX U.S. and Transnational Diversified Group (TDG) of the Philippines.
ePERFORMAX Contact Centers Philippines supports the first part of our vision, bringing the best practices from the U.S. together with the best practices and talent from the Philippines.
- ePERFORMAX U.S. is an award winning contact center best known for its Performance Maximization Model, which has become the training and quality model adopted and used by etalkô Corporation and its customers. This Performance Maximization Model has already been successfully adapted to the Philippine culture to deliver superior performance results.
- TDG has over 27 years experience in business process outsourcing and developing Philippine-based partnerships - 20 of which are foreign JV partners in service industries, including logistics, shipping, warehousing, distribution, software development, e-commerce solutions, travel, real estate and technology enabled services. TDG's partners include Disney Cruise Line, American Express Travel Services, NYK Line and General Motors. Today, TDG employs over 9,000 Filipinos that work both in the Philippines and abroad.
Advanced Call Center Technology
Imagine having a call center with ALL of your call center agents talking ONLY with interested prospects. With technology from Database Systems Corp. this type of advanced call center is now a reality.
By letting your advanced phone system do more work and qualification of your prospects, your call center service representatives can spend more productive
time selling and promoting rather than just trying to keep a prospect on the line.
Prospects can now be called and introduced with a consistent, professional message. Your call introduction will be a clear, concise message that YOU want to present.
Fewer agents can now process far more calls in this new call center. You can hire call center agents that can work from your center or from home. Recruiting telemarketers into this environment is much easier.
Call centers can become as much as 10 times more productive using this smart and professional marketing approach.
Phone campaigns that took days or weeks to perform can now be accomplished in just hours!
Contact DSC to learn more about this advanced call center technology.