Contact Center Provider

Database Systems Corp. develops the technology and products that can improve the productivity of a contact center or help desk call center. Our call center phone system and telemarketing software can streamline your operation while providing controls and consistency in a live answering service center.

Contact DSC to learn more about these call center products and technology.

The following organization provides call center operations and outsourcing services. Information presented on this page was provided by the company or found on the company's website. Database Systems Corp. does not endorse the company's products and services nor warrant the accuracy of this information. For current information, please visit the company's website listed below.

Contact America

Contact America is among the top call center outsourcing companies in America. We work with world-class companies providing a variety of call center services centered on Customer Relationship Management (CRM), customer service, customer acquisition and customer retention. Some of our Call Center Outsourcing Services include inbound and outbound campaigns, 800#s, telemarketing sales, customer service, and technical support.

Contact America provides the highest quality service in the call center outsourcing industry. We work closely with our clients to develop customized call center solutions designed to meet their unique contact center needs. Utilizing our experience, superior technology, sophisticated analytical techniques and talented team, we work with you to ensure the highest possible return on your investment.

Organization:


Contact America
7777 Girard Avenue
La Jolla, CA 92037

Telephone: (800) 887-6837

Website: www.contact-america.com

Email: (none)

Headquartered in La Jolla, California, Contact America is a dynamic, full capabilities call center outsourcing company specializing in inbound, outbound and e-commerce telemarketing, customer service, and CRM.

Contact America maintains a state of the art computer integrated telephony system to serve a wide range of corporate, customer service, and e-commerce clients. Over the last nine years, we have successfully managed our growth without sacrificing quality or attention to detail. As a result, Contact America's business has grown exponentially, based on our reputation for providing the highest quality service in the industry.

Contact America is a wholly owned subsidiary of IDT Corporation (NYSE: IDT), a leading multinational carrier that provides a broad range of telecommunications services to its retail and wholesale customers worldwide. Contact America is a part of IDT Contact Services, a global, full-service, multilingual customer contact management service provider, supplying inbound, outbound, email and call center outsourcing services for businesses.

Advanced Contact Center Technology

Imagine having a contact center with ALL of your call center agents talking ONLY with interested prospects. With technology from Database Systems Corp. this type of advanced contact center is now a reality. By letting your advanced phone system do more work and qualification of your prospects, your call center service representatives can spend more productive time selling and promoting rather than just trying to keep a prospect on the line.

Prospects can now be called and introduced with a consistent, professional message. Your call introduction will be a clear, concise message that YOU want to present.

Fewer agents can now process far more calls in this new call center. You can hire call center agents that can work from your center or from home. Recruiting telemarketers into this environment is much easier.

Call centers can become as much as 10 times more productive using this smart and professional marketing approach.

Phone campaigns that took days or weeks to perform can now be accomplished in just hours!

Contact DSC to learn more about this advanced contact center technology.