Contact Center Provider
Database Systems Corp. develops the technology and products that can improve the productivity of a contact center or help desk call center.
Our call center phone system and telemarketing software can streamline your operation while providing controls and consistency in a live answering service center.
Contact DSC to learn more about these call center products and technology.
The following organization provides call center operations and outsourcing services. Information presented on this page was provided by the company or found on the company's website. Database Systems Corp. does not endorse the company's products and services nor warrant the accuracy of this information. For current information, please visit the company's website listed below.
Consolidated Market Response
Consolidated Market Response (CMR) is a highly responsive integrated marketing support organization based in Charleston, Ill.
A member of the Consolidated Communications, Inc. family of companies, CMR provides inbound and outbound teleservices, fulfillment and database management.
Through long-term, partnering relationships, we develop value-added solutions and help clients to manage and grow their customer relationships.
Company Profile Information
121 South 17th Street
Mattoon, IL 61938-3987
Additional Company Information
Founded in 1894, Consolidated Communications Holdings, Inc., (NASDAQ: CNSL) is a family of companies providing advanced voice, data, and video services to both business and residential customers.
Services include local and long distance, dial-up and high-speed DSL Internet access, private line, carrier services, digital TV, and VoIP. Serving markets in Illinois and Texas, Consolidated Communications operates the 15th largest independent local telephone company in the nation.
Its related businesses complement its core telecommunications business and include directory services, business systems, data networks, retail and operator services, call completion services, and fully-integrated telemarketing and fulfillment services.
Advanced Contact Center Technology
Imagine having a contact center with ALL of your call center agents talking ONLY with interested prospects. With technology from Database Systems Corp. this type of advanced contact center is now a reality.
By letting your advanced phone system do more work and qualification of your prospects, your call center service representatives can spend more productive
time selling and promoting rather than just trying to keep a prospect on the line.
Prospects can now be called and introduced with a consistent, professional message. Your call introduction will be a clear, concise message that YOU want to present.
Fewer agents can now process far more calls in this new call center. You can hire call center agents that can work from your center or from home. Recruiting telemarketers into this environment is much easier.
Call centers can become as much as 10 times more productive using this smart and professional marketing approach.
Phone campaigns that took days or weeks to perform can now be accomplished in just hours!
Contact DSC to learn more about this advanced contact center technology.