Call Center Training - Service Impact Group
Service Impact Group provides call center training services and is not affiliated with Database Systems Corp. PLEASE NOTE - DSC does NOT provide sales and marketing leads.
Database Systems Corp. (DSC) develops the technology and products that can improve the productivity of your call center.
Our call center phone system and software can streamline your operation while providing controls and consistency in this center.
The following call center training organization provides contact center training services. Information presented on this page was provided by the company or is public information found on the company's website. Database Systems Corp. does not endorse the company's products and services nor warrant the accuracy of this information. For current information, please visit the company's website listed below or call them at their listed phone number.
Service Impact Group
Our seminars focus on two primary areas that will make a difference for your company- customer service and leadership. Our seminars were developed and are led by Tim Nelson.
Tim is a graduate leadership professor, well-known speaker, and 30-year customer service veteran who understands your situation because he has lived it.
Company Profile Information
Service Impact Group
Brown Bag Training Inc.
202 North Curry
Carson City, NV 89703-4121
Telephone: (866) 762-4498
Additional Company Information
Tim Nelson, Managing Partner
Tim Nelson is managing partner of Service Impact Group. His hands-on experience in the area of customer service and leadership make this award-winning speaker popular with his audiences.
Tim is a graduate of the Bill Gove Professional Speakers workshop and a member of the National Speakers Association. Tim is a graduate professor of Leadership and Ethics at Nyack College and adjunct instructor of Ethics, eCommerce, and Management at Mount Saint Mary College.
Database Systems Corp. specializes in technology for today's contact centers as well as for call centers of the future.
Our call center technology is leading edge and provides management with many more options than were available before. A remote agent call center and telecommuting workforce is made possible by faster and more reliable internet access.
Our call center and computer telephony software along with our advanced phone systems use this media to enable the virtual call center.
DSC call center products provide the controls and monitoring capability needed for these modern call centers. Our telecommuting software allows agents to work anywhere an internet connection exists. We provide both voice and data access to remote agents in this virtual call center environment. Our Virtual PBX office phone system can link office and home based employees together as a cohesive support team.
Contact DSC to learn more about this advanced call center technology.