Call Center Training - APRENDA Group Ltd.
APRENDA Group Ltd. provides call center training services and is not affiliated with Database Systems Corp. PLEASE NOTE - DSC does NOT provide sales and marketing leads.
Database Systems Corp. (DSC) develops the technology and products that can improve the productivity of your call center.
Our call center phone system and software can streamline your operation while providing controls and consistency in this center.
The following call center training organization provides contact center training services. Information presented on this page was provided by the company or is public information found on the company's website. Database Systems Corp. does not endorse the company's products and services nor warrant the accuracy of this information. For current information, please visit the company's website listed below or call them at their listed phone number.
APRENDA Group Ltd.
Let APRENDA help you build a World-Class Call Center!
APRENDA offers fully customizable, quality, effective in-house instructor-led training, blended and self-paced learning, train-the-trainer certification and world-class materials for call centers in the following skill areas:
- Call Center Customer Service Skills
- Sales Skills for Call Centers (Inbound &/or Outbound)
- Call Center Coaching & Floor Management Skills
Company Profile Information
APRENDA Group Ltd.
Additional Company Information
Training Customization & Delivery
Train-The-Trainer Certification & Services
- Proven Instructor Led Training workshops on your site at your convenience
- Customization of our premier training programs to fit your call flows, culture and industry
Coaching & Consulting
- Certification for your instructors to deliver our Programs
- Training for subject matter experts to effectively deliver your proprietary content
- Specialized one-on-one and small group management or supervisor consulting and/orcoaching to meet your specific call center learning needs
Database Systems Corp. specializes in technology for today's contact centers as well as for call centers of the future.
Our call center technology is leading edge and provides management with many more options than were available before. A remote agent call center and telecommuting workforce is made possible by faster and more reliable internet access.
Our call center and computer telephony software along with our advanced phone systems use this media to enable the virtual call center.
DSC call center products provide the controls and monitoring capability needed for these modern call centers. Our telecommuting software allows agents to work anywhere an internet connection exists. We provide both voice and data access to remote agents in this virtual call center environment. Our Virtual PBX office phone system can link office and home based employees together as a cohesive support team.
Contact DSC to learn more about this advanced call center technology.