Contact Center Provider
Database Systems Corp. develops the technology and products that can improve the productivity of a contact center or help desk call center.
Our call center phone system and telemarketing software can streamline your operation while providing controls and consistency in a live answering service center.
Contact DSC to learn more about these call center products and technology.
The following organization provides call center operations and outsourcing services. Information presented on this page was provided by the company or found on the company's website. Database Systems Corp. does not endorse the company's products and services nor warrant the accuracy of this information. For current information, please visit the company's website listed below.
Triplefin is a privately-owned full-service solutions provider that is located in Cincinnati, Ohio. Founded in 1981, we enable companies in the Pharmaceuticals, Health and Beauty and Consumer Products industries to maximize the value of their customer relationships by offering superior levels of customer care, on-time and accurate fulfillment services, sales and marketing support and billing and financial management services.
We surround each program with a proven infrastructure of in-depth expertise and program management, state-of-the-art facilities, multiple channels of communications, order processing and product delivery options, complete quality assurance and enabling technologies.
Company Profile Information
6000 Creek Road.
Cincinnati, OH 45242
Additional Company Information
Our clients know that losing an order, delivering the wrong product or not providing their customers with the kind of service they expect and deserve can drive business away.
They count on Triplefin's accurate, professional and seamless services to make every customer interaction as positive and as profitable as possible, whether their programs call for product, literature and premium item fulfillment, multi-channel order processing and customer care, sales and marketing program support or billing and financial management.
Our state-of-the-art Contact and Distribution Centers are completely integrated and feature multiple communications and delivery channels so that customers can conveniently order products, receive them quickly and receive the highest quality customer service available.
Advanced Contact Center Technology
Imagine having a contact center with ALL of your call center agents talking ONLY with interested prospects. With technology from Database Systems Corp. this type of advanced contact center is now a reality.
By letting your advanced phone system do more work and qualification of your prospects, your call center service representatives can spend more productive
time selling and promoting rather than just trying to keep a prospect on the line.
Prospects can now be called and introduced with a consistent, professional message. Your call introduction will be a clear, concise message that YOU want to present.
Fewer agents can now process far more calls in this new call center. You can hire call center agents that can work from your center or from home. Recruiting telemarketers into this environment is much easier.
Call centers can become as much as 10 times more productive using this smart and professional marketing approach.
Phone campaigns that took days or weeks to perform can now be accomplished in just hours!
Contact DSC to learn more about this advanced contact center technology.