Contact Center Provider
Database Systems Corp. develops the technology and products that can improve the productivity of a contact center or help desk call center.
Our call center phone system and telemarketing software can streamline your operation while providing controls and consistency in a live answering service center.
Contact DSC to learn more about these call center products and technology.
The following organization provides call center operations and outsourcing services. Information presented on this page was provided by the company or found on the company's website. Database Systems Corp. does not endorse the company's products and services nor warrant the accuracy of this information. For current information, please visit the company's website listed below.
The Connection
The Connection® is an award winning live operator call center and service agency, who is proud to have been awarded by Customer Interaction Solutions Magazine® the MVP of Quality Award, as well as distinguished as one of the “Top 50” inbound contact center service agencies in the country.
We specialize in sales order processing, lead generation with surveys, customer service, Web chat, e-mail response and Web-based call center services. Our mission is to provide the highest level of world class service to our clients.
Company Profile Information
Organization:
The Connection
11351 Rupp Drive
Burnsville, MN 55337
Telephone: 952-948-5488
Website: www.the-connection.com
Email: sales@the-connection.com
Additional Company Information
Our fully automated, state-of-the-art call center equipment and custom software enables The Connection® to field thousands of calls daily for each client with a high degree of professionalism and customization.
With four call centers, we have the capability to handle over 75 million calls a year. This capacity provides our clients with the best of both worlds: superior quality, experience and “hands on” service, coupled with the advanced technical capabilities of the finest call centers in the country.
Advanced Contact Center Technology
Imagine having a contact center with ALL of your call center agents talking ONLY with interested prospects. With technology from Database Systems Corp. this type of advanced contact center is now a reality.
By letting your advanced phone system do more work and qualification of your prospects, your call center service representatives can spend more productive
time selling and promoting rather than just trying to keep a prospect on the line.
Prospects can now be called and introduced with a consistent, professional message. Your call introduction will be a clear, concise message that YOU want to present.
Fewer agents can now process far more calls in this new call center. You can hire call center agents that can work from your center or from home. Recruiting telemarketers into this environment is much easier.
Call centers can become as much as 10 times more productive using this smart and professional marketing approach.
Phone campaigns that took days or weeks to perform can now be accomplished in just hours!
Contact DSC to learn more about this advanced contact center technology.
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