Contact Center Provider
Database Systems Corp. develops the technology and products that can improve the productivity of a contact center or help desk call center.
Our call center phone system and telemarketing software can streamline your operation while providing controls and consistency in a live answering service center.
Contact DSC to learn more about these call center products and technology.
The following organization provides call center operations and outsourcing services. Information presented on this page was provided by the company or found on the company's website. Database Systems Corp. does not endorse the company's products and services nor warrant the accuracy of this information. For current information, please visit the company's website listed below.
Neptune Teleservices LLC
Neptune was founded upon the principle of seeing call center work remain within the United States. As more telecommunications and services are being handled overseas, we are seeing a severe increase in customer dissatisfaction. The short-term gains do not outweigh the long-term destruction to the relationship with your customers.
That is why the focus of Neptune is upon providing the highest customer quality and client satisfaction. 100% of our work is based in the U.S.A. We have a team of mid-western staff members ready and able to support your call center service needs with the latest in call center technologies.
Company Profile Information
Neptune Teleservices LLC
2901 Ohio Blvd Suite 282
Terre Haute, IN 47803
Telephone: (812) 478-9070
Additional Company Information
At Neptune, we offer a full suite of customized call center services for your company including:
- Customer Service
- Technical Support
- Live Chat
- Email Support
- Postal Mail Support
- Customer Acquisition
- Inbound / Outbound
- General Answering Services
- Remote Quality Monitoring
- Call Center Evaluations
- Call Center Service Quality Mystery Shopping
Advanced Contact Center Technology
Imagine having a contact center with ALL of your call center agents talking ONLY with interested prospects. With technology from Database Systems Corp. this type of advanced contact center is now a reality.
By letting your advanced phone system do more work and qualification of your prospects, your call center service representatives can spend more productive
time selling and promoting rather than just trying to keep a prospect on the line.
Prospects can now be called and introduced with a consistent, professional message. Your call introduction will be a clear, concise message that YOU want to present.
Fewer agents can now process far more calls in this new call center. You can hire call center agents that can work from your center or from home. Recruiting telemarketers into this environment is much easier.
Call centers can become as much as 10 times more productive using this smart and professional marketing approach.
Phone campaigns that took days or weeks to perform can now be accomplished in just hours!
Contact DSC to learn more about this advanced contact center technology.