Tuesday October 7, 2004 10:00 am Eastern Time
Database Systems Corp. ships affordable IVR and Voice Broadcast systems
DSC has developed a new IVR and Voice Broadcast phone system that supports 4 to 24 analog phone lines. Built with Office Environment PCs and Intel Dialogic components, the WIZARD phone systems are ideally suited for small business and departmental telecommunications.
(PRWEB) October 7, 2004 -- Database Systems Corp. (DSC) offers an affordable entry level auto dialer with voice broadcasting (VB) in an analog phone system. This 4 line auto dialing system includes our voice message and broadcast VB WIZARD software or comes optionally with our comprehensive software development toolkit. Your voice broadcast system can be developed using our software tools or we can provide you with a custom message broadcasting application. These applications can be easily ported to our digital T1 phone system (PACER) when your call volume requires a larger system.
Calling campaigns can be quickly developed that call numbers from a calling list and when contact is made with an individual, the call can be transferred to your office or to a work from home employee. If an answering machine is detected, a different message could be left on the machine.
This entry level system can be easily expanded by adding agent lines and software to support a small call center operation including complete CRM applications and predictive dialing solutions. DSC provides voice broadcast software including our VB wizard development tool for creating voice broadcasting applications. This wizard guides you through each step when defining your VB applications. Informational phone applications can be developed quickly. Simply record your phone prompts and fill in the blanks.
Visit our website at www.easyivr.com to learn more about these systems.
About Database Systems Corp.
Headquartered in Phoenix, Arizona, Database Systems Corp., founded in 1978, provides call center technology to small, medium and large call centers throughout the country.
Primarily a software company, Database has also developed its own PC based phone system (PACER) for use in small to medium call centers. PACER includes predictive dialer, automatic call distribution, interactive voice response, IVR hosting and call recording features.
Database has also developed a complete CRM software application toolkit (TELEMATION) as well as CTI software systems.
DSC products run on most UNIX servers including IBM, SUN, HP, and LINUX, as well as WINDOWS based servers.
Further information about Database can be found on the Web at www.databasesystemscorp.com