CRM Software Design
Home  |   Contact Us  |   About Us  |   Sign Up  |   FAQ

predictive dialers and crm software
What Is CRM

CRM Software Solutions
Application Software Development
CRM Applications
Help Desk Software
CRM Software Company
Direct Response Marketing Software
Contact Management Software
Phone Auto Attendant
Mortgage Marketing
Inbound Telemarketing Outbound Telemarketing
Mortgage Software
CRM Software Features
IVR Systems
Customer Service Software
CRM Solution & Call Center Software
Voice Broadcasting Service
Appointment Reminders

predictive dialers and crm software

CRM Modeling Success
CRM Software Design
CRM Best Practices
CRM Application Software
Customer Experience Management
CRM Solutions
CRM Services
Windows CRM Solutions
CRM Software
CRM Vendors
Remote Agent CRM
Telemarketing Software
Direct Response Marketing
Direct Marketing Software
Computer Telephony CRM
Contact Center Software
Linux CRM SOftware
Customer Relationship Management
Telemarketing CRM
Call Center CRM
Virtual Call Center CRM
CRM Application Software
CRM Software Features

predictive dialers and crm software

DSC Tech Library

Customer Relationship Management

CRM Customer Relationship Management This section of our technical library presents information and documentation relating to CRM Vendors and Customer relationship management software and products. Providing timely customer contact information is vital to maintaining successful business environment. Accurate information provided in an organized and thoughtful manner is the key to any business success. TELEMATION, our CRM and contact center software, was built on this foundation. The ability to modify your Customer Relationship Management software is just as important in this ever changing business environment. Our customer contact management and CRM call center software was developed initially with this concept. Our Telemation Customer Relationship Management solution and contact center software is ideally suited for call centers throughout the world.

Open Source Business Software One of Best Kept Secrets On the Web

Linux-based open source business applications are growing in number, popularity and usability. As their popularity grows, so does the threat to existing enterprise software business models.

By: Jeff Minich, IRADEON GROUP

What if Seibel, Microsoft, and’s next big CRM software competitor was a freely licensed Open Source application that any business could download and use from the web? How would SAP fair if the sales battle is no longer against rival Oracle but a highly adaptive, fast growing—and free-- software application whose development is powered by hundreds of communitarian-minded software geeks. If Linux’s introduction in 1994 was a shot across the bow of Microsoft and other enterprise software companies, today’s new breed of Open Source applications built on top of Linux may be the shot that ultimately sinks their ships.

Linux-based applications have arrived. While it’s not well known outside of the hardcore developer community, the website should be a big eye-opener for anyone who thinks the status quo is to remain much longer in the software industry. Visitors to can freely download over 90,000 Open Source software applications in everything from Accounting, CRM, and Enterprise Resource Planning to Desktop Anti-Virus Protection and Firewall Security. It’s a remarkable array of software which demonstrates the growing power of the Open Source community.

Open Source software is particularly increasing in popularity with Small Business users. Applications like SugarCRM(TM), which offers Customer Relationship Management features comparable to its commercial counterparts, are favorites with Small Business who want simplicity and cost savings. Since its introduction a year ago, SugarCRM has been downloaded over 100,000 times. Tech savvy users can have SugarCRM up and running on their own server in a matter of minutes. Businesses without Linux experience or their own servers can turn to Managed Application Service providers like, which deploys and manages Open Source applications via the web, and get SugarCRM for a flat monthly fee. bNitro’s Standard Plan provides up to 24 users with web access to SugarCRM for just $39.95 per month and a modest setup fee. At less than $2 per month per user, managed Open Source CRM offers a substantial savings over commercial on-demand CRM which often starts at $65 per month per user for basic service.

Managed Application Service Providers like are an essential force in driving the new wave of Open Source adoption. Managed Providers generate economies of scale, via server sharing, that drive the cost to deliver Open Source applications down to a small fraction of their commercial counterparts. “We’re not burdened with the Microsoft or Oracle taxes that companies like and Seibel are. We can run our web servers and applications entirely on Open Source software and thus our hard costs are really limited to hardware and network connectivity, which is abundant and inexpensive these days” says Jeff Minich, VP of Business Development for “At these price points, widespread adoption of these Open Source applications becomes inevitable in my view” says Minich. “There are millions of small businesses who, once they figure out what they can do with Open Source software and how cheaply they can do it, will want to integrate these technologies into their day-to-day operations.”