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predictive dialers and crm software
computer telephony software predictive dialer

Emergency Notification
Automatic Call Distribution
Predictive Dialer
Business Phone Systems
Emergency Communications
Community Notification Systems
Emergency Phone Dialer
Emergency Alert System EAS
Emergency Broadcast Systems
Emergency Dialer

predictive dialers and crm software
Information

School Closing Alert
School Announcement

emergency notification systems


DSC Tech Library

Emergency Alert Systems

Emergency Notification Systems This section of our technical library presents information and documentation relating to Emergency Broadcasting Systems and Disaster Recovery Applications. Should an emergency arise in your community, our 911 broadcast service can deliver large volumes of calls quickly using thousands of phone lines simultaneously. In the event of a blizzard, wild fire or devastating flood, your community can be notified quickly given specific instructions if an evacuation is required using our emergency broadcasting service. If a dangerous chemical spill occurs in your community, you can target specific areas to call. If a severe snow storm hits your area, your community can be notified of school closings or event cancellations.

DSC Autonomous Call Center Acknowledgment Client

AcsAPI Library Routines - Additional Acs Client Routines

    Additional routines (used internally by the Autonomous Call Center Acknowledgement client, AcsACK)

    int ACSACKReady(const char * _campaign, const int _noRecords,

    const int _immediate, const int _startNo = 0);

    int ACSACKNotReady(const char * _campaign);

    int ACSACKProcessing(const char * _campaign);

    int ACSACKNotProcessing(const char * _campaign);

    int ACSACKSuccessful(const char * _campaign);

    int ACSACKNotSuccessful(const char * _campaign); // only call if NOT

    // calling

    // ACSACKPhonesSend()

    int ACSACKReportSend(const char * _targetIPAddr,

    const char * _campaign,

    const char * _reportPath);

    int ACSACKPhonesSend(const char * _targetIPAddr,

    const char * _campaign,

    const char * _phonesPath);

     

    int ACSAskReady(const char * _campaign, const int _emergency);

    This routine should only be used by DscACS to query a Pacer Associate's DscACS, as the Associate will use a higher standard for determining whether to reject the request or not. When a normal client attempts a blast, DscACS will complete the blast at all costs, even if it means trickling the calls out over a local or Associates' meager number of dialer lines as a last resort. However, if the request has come from another DscACS, then the Associate Pacer should refuse to accept the request so that the requester DscACS may have the opportunity to move on to another, worthy, Associate (or local dial). Also, the response to this request does not include evaluation of Pacer Associate's list of Associates. (Of course, if the requester wishes to apply this higher standard when making the request, then by all means use the routine, which returns the number of local lines available if "ready").

    One problem this creates is that in the case of the local DscACS resorting to carrying out the request with a less-than-adequate number of lines, whether local or (manual) Associate, then a Pacer Associate with more lines might not be used, because it had earlier rejected the request because of the higher standard. Therefore, a second pass of these candidates will be made, except without using ACSAskReady(), which "fools" the Associate Pacer into behaving like the primary responder (including evaluating its list of Associates.)