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predictive dialers and crm software
computer telephony software predictive dialer

Emergency Notification
Automatic Call Distribution
Predictive Dialer
Business Phone Systems
Emergency Communications
Community Notification Systems
Emergency Phone Dialer
Emergency Alert System EAS
Emergency Broadcast Systems
Emergency Dialer

predictive dialers and crm software

School Closing Alert
School Announcement

emergency notification systems

DSC Tech Library

Emergency Alert Systems

Emergency Notification Systems This section of our technical library presents information and documentation relating to Emergency Broadcasting Systems and Disaster Recovery Applications. Should an emergency arise in your community, our 911 broadcast service can deliver large volumes of calls quickly using thousands of phone lines simultaneously. In the event of a blizzard, wild fire or devastating flood, your community can be notified quickly given specific instructions if an evacuation is required using our emergency broadcasting service. If a dangerous chemical spill occurs in your community, you can target specific areas to call. If a severe snow storm hits your area, your community can be notified of school closings or event cancellations.

DSC Autonomous Call Center Acknowledgment Client

AcsAPI Library Routines - Dialer and Line Setup

    int ACSQueryDialerLines(const char * _campaign);

    If _campaign is blank, this routine requests a list of all available lines.  If not, it returns the lines assigned to the campaign.  They are returned in “bursts” of up to 24 each, in the structure AcsApiDialerResponse, with an operation type of ACSAPI_OP_QUERY.  One last empty return of ACSAPI_OP_QUERYDONE indicates the end of the bursts.

    struct AcsApiDialerResponse{ // ACS_RT_DIALER

        char campaign[7];

        int  operation;

        int  lines[24]; // ACSAPI_OP_QUERY

        int  numLines;


    int ACSSetupDialer(const char * _campaign,

                       const char * _recordingsRootpath,

                       const int    _noanswerSeconds,

                       const int    _dialerConnectOn,

                       const int    _numLinesAllowed,

                       const int  * _linesAllowed);

    This routine sets up the dialer.  There are four connection options:

    ACSAPI_DC_VOICE       // dialer connect on positive voice

    ACSAPI_DC_ANSWMACHINE        // on answering machine

    ACSAPI_DC_BUSY        // on busy

    ACSAPI_DC_NOANSWER    // on noanwser

    This routine executes a minimum of two communications, so multiple returns may be received in an AcsApiDialerResponse structure (above), with the operation type ACSAPI_OP_ADD.

    There is a 1024 limit to the number of lines that can be set.  Due to communications standards, they will be sent in bursts of 24 maximum, resulting in even more responses.