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Technology from Database Systems Corp. lets you develop IVR survey applications using our interactive voice response IVR solutions. Surveys can be initiated by outbound phone calls or can be a response to callers. Using our PACER and WIZARD phone systems with the Smart Message Dialer and survey software, we can call your survey prospects and play a highly focused and custom greeting. We then can give your survey audience the option to take your survey or even talk with a representative, leave a voice message, hear additional information, or simply decline to participate in the survey. The survey can accept touchphone response or can record each question response for later analysis.
To view more information regarding our automated phone applications, please visit our Automatic Phone Survey solution web page.
Phone Customer Surveys
With technology from DSC, we can develop your customer survey applications using our interactive voice response IVR solutions and phone systems. Customer surveys can be initiated by outbound phone calls or can be a response to callers. Using our PACER or WIZARD phone systems with the Smart Message Dialer and survey software, we can call your survey prospects and play a highly focused and custom greeting. We then can give your survey audience the option to take your survey or even talk with a representative, leave a voice message, hear additional information, or simply decline to participate in the survey. The survey can accept touchphone response or can record each question response for later analysis.
To view other articles about telephone surveys and automated phone programming, please visit our Survey Tech Library web page.
Customer Satisfaction Surveys
Our phone system and automated survey software provides a highly customizable solution for your customer satisfaction survey needs. Our staff can develop your surveys quickly and at an affordable price.
If you wish to develop these telephone interviews yourself, we provide the training and tools to accomplish this. Here are just a few of the features that make our phone survey software stand out from the rest.
- Text To Voice Data Question Insertion
- Randomized Questions
- Unlimited Recorded Digit Responses
- Unlimited Recorded Voice Responses
- Unlimited Phone Questions & Responses
- Unlimited Phone Menu Branching
- Customized Summary Reports
- Survey Question Time-out Feature
- Transfer Respondent To a Live Representative
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