WIZARD Reports Manual (Partial Phone Number Search) for Voice Broadcasting and IVR Software Technical Library From Database Systems Corp. Call Center CRM | ACD | IVR | CTI

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WIZARD Phone Systems

IVR systems interactive voice response This section of our technical library presents information and documentation relating to the WIZARD and PACER Phone systems. The PACER digital phone system supports T1 lines while the Wizard phone systems support analog phone lines. Both are PC based call center phone systems that are recognized as premier inbound and outbound computer telephony systems. Features such as automatic call distribution (ACD), Interactive Voice Response (IVR) and Voice Broadcasting have added a new dimension to the predictive dialer and auto dialer capabilities of these systems. These computer based dialing systems can perform various types of auto dialing campaigns simultaneously. These types include Predictive Dialing, Progressive Dialing, Preview Dialing and Dial on Demand.

WIZARD REPORTS > Partial Phone Number Search

Search Screen

To locate selected phone numbers based on search criteria, the administrator can use the following function.

voice broadcasting reports

Search Results

The results of this search are then displayed in the following report format:

voice broadcasting reports

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