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predictive dialers and crm software
computer telephony software predictive dialer

ACD Systems
Predictive Dialer
T1 Line Phones
T1 Service
Auto Attendant Software
Call Answering Service

predictive dialers and crm software
Information

Interactive Voice Response
Toll Free Services
T1 Line Phone Service
IVR Systems
Toll Free Phone Service
IVR Software
Open IVR Solutions
IVR Services
Voice Response Unit
IVR Design Program
ACD Systems
IVR Hosting Service
IVR Outsourcing
Phone Answering Service
Inbound Telemarketing

DSC Tech Library
IVR Software Library


ivr_speak_phone()

int ivr_speak_phone(int call,char *text, int allow_interrupt)

The ivr_speak_phone function speaks a phone number to the specified call.

Parameters

int

call

Specifies which call to speak to.
It can be one of the following values.

CALL_PRIMARY: Speak to Primary Call
CALL_SECONDARY: Speak to Secondary Call

char *

text

the phone number to be read

int

allow_interrupt

Specifies if a digit can interrupt the phone number.
It can be one of the following values.

NO_INTERRUPT: Do not allow reading to be interrupted by a digit
INTERRUPT: Allow reading to be interrupted by a digit

Return Value

Returns IVR_SUCCESS on a successful function call. On error the function returns one
of the IVR Error Codes.

Example

ivr_speak_phone(CALL_PRIMARY, "(602)943-0632 ext. 223", INTERRUPT);
   





Wizard Simplifies Development

DSC provides IVR software including our IVR wizard development tool for creating interactive voice response applications. Our IVR software lets you increase IVR development productivity by providing a visual development environment. IVR applications can be defined in minutes using this sophisticated, yet easy to use development tool. DSC also has available a comprehensive IVR software library known as our IVR Wizard Software Development Kit. This optional package is available for programmers and systems adminstrators who wish to manage IVR programs fromLinux IVR, Unix, or Windows IVR operating environments.

Data collected by your phone ACD (Automatic Call Distribution) or IVR (Interactive Voice Response) systems can be passed to your existing PC, Unix or Web applications through our phone software. The PACER predictive dialer can automatically call your customers and pass only connected calls to your agents. With our computer telephony software, your telephone and computer work together to provide cost-saving benefits.