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predictive dialers and crm software
computer telephony software predictive dialer

ACD Systems
Predictive Dialer
T1 Line Phones
T1 Service
Auto Attendant Software
Call Answering Service

predictive dialers and crm software
Information

Interactive Voice Response
Toll Free Services
T1 Line Phone Service
IVR Systems
Toll Free Phone Service
IVR Software
Open IVR Solutions
IVR Services
Voice Response Unit
IVR Design Program
ACD Systems
IVR Hosting Service
IVR Outsourcing
Phone Answering Service
Inbound Telemarketing

DSC Tech Library
IVR Software Library


ivr_dial_call_cpa()

int ivr_dial_call_cpa(char *number, int am_detect, int max_time, IVRCPA *ivrcpa)

The ivr_dial_call_cpa function dials the number specified
in number with call progress analysis.

Parameters

char *

number

Null terminated string containing the number in which the IVR should dial.

int

am_detect

Type of answering machine detection to use. It can be one of the following values.

IVRCPA_NONE: No answering machine detection.
IVRCPA_QUICK: Quick answering machine detection
IVRCPA_FULL: Full answering machine detection.
IVRCPA_ACCURATE: Accurate answering machine detection.

int

max_time

The maximum amount of time in seconds to consider the call a no answer.

IVRCPA *

ivrcpa

Structure of type IVRCPA in which the call progress analysis will be returned.

Return Value

Return IVR_SUCCESS on a successful function call. On error the function returns one
of the IVR Error Codes.

Example

IVRCPA ivrcpa;
 

if(ivr_dial_call_cpa("15555556666", IVRCPA_ACCURATE, 25, &ivrcpa) != IVR_SUCCESS){
 ...handle error;
}




Wizard Simplifies Development

DSC provides IVR software including our IVR wizard development tool for creating interactive voice response applications. Our IVR software lets you increase IVR development productivity by providing a visual development environment. IVR applications can be defined in minutes using this sophisticated, yet easy to use development tool. DSC also has available a comprehensive IVR software library known as our IVR Wizard Software Development Kit. This optional package is available for programmers and systems adminstrators who wish to manage IVR programs fromLinux IVR, Unix, or Windows IVR operating environments.

Data collected by your phone ACD (Automatic Call Distribution) or IVR (Interactive Voice Response) systems can be passed to your existing PC, Unix or Web applications through our phone software. The PACER predictive dialer can automatically call your customers and pass only connected calls to your agents. With our computer telephony software, your telephone and computer work together to provide cost-saving benefits.