Direct Marketing Software Solutions
Voice Broadcasting is a technology that leaves personal messages on answering machines or for individuals. The Pacer phone system calls targeted numbers and when it detects answering machines, leaves the perfect message. The quality of the voice message is so clear that you cannot tell the difference between an actual person and our voice broadcasting technology.
Should there be a live answer the same or a different message will be left, or the call can be automatically transferred to a live agent. You will have the option to speak directly to the prospect/recipient. This is truly a new level in direct marketing that works well with both Business to Business and Business To Consumer markets.
Contact DSC for a FREE analysis and quote and to learn more about our direct marketing products and services.
Direct Response Marketing Software and Phone System
Database Systems Corp. (DSC) provides direct marketing software solutions as well as call center phone systems that are ideally suited for marketing organizations.
Applications includes CRM and customer data management software as well as computer telephony integration systems. These products help your direct marketers communicate effectively with your clients and prospects. Call back information is maintained as well as customer profiles that assist your marketers when
on the phone. Our call center phone system is perfectly matched with this software to provide your organization with the most modern technology available. Using these advanced call center solutions, your direct marketers can work from a central location or can work at home.
The following is a demonstration and description of our direct response marketing and communications products.
Database Systems Direct Marketing Product Demonstrations
Database Systems Corp. has prepared full length presentations of its direct marketing software products that you can easily download and view. Included are several different demonstrations of application development tools, CRM campaigns, and a presentation on our direct marketing phone system (PACER). This presentation describes PACER's robust features plus a tutorial on predictive dialing. Also included is a presentation on remote agents and web capabilities. Simply click on the graphic image to your left to download and view our Product demonstrations.
Direct Response Marketing and CRM Software
TELEMATION is a Direct Marketing and Customer Relationship Management application employed in a wide variety of organizations including contact centers, help desks, customer service centers, service bureaus, reservation centers and corporate call centers. The package has extensive CTI features and is fully integrated with our PACER phone system. TELEMATION operates on Linux, Unix or Windows servers. Software programmers can develop direct marketing applications quickly using the robost features found in the Telemation toolkit.
Direct Response Marketing Phone System
The PACER is a direct marketing phone system that handles inbound and outbound calls for a wide range of contact centers. Calls are either initiated by the phone system or accepted from the outside and distributed in an intelligent fashion to your service agents. The PACER includes ACD and IVR components, plus call recording capability. Using industry standard components, the PACER phone system has features and functions that can only be found in large scale PBX’s, but at a fraction of the cost. And the PACER has predictive dialing capability that cannot be found in most of these larger phone systems. The PACER phone system can connect calls to your direct response marketing employees working at home or in a local or remote office. The PACER communicates with applications written on Unix, Linux, or PC servers over a LAN. For a complete product presentation, download our PACER demo.
Direct Marketing CTI Software
Database Systems Corp. (DSC) Computer Telephony Integration software enables you to increase employee productivity, enhance customer service and reduce costs by combining the capabilities of our PACER phone system (or your existing telephone system) with the custom functionality of Windows, Unix or Web applications. Data collected by your phone ACD (Automatic Call Distribution) or IVR (Interactive Voice Response) systems can be passed to your existing PC, Unix or Web applications. The PACER predictive dialer can automatically call your customers and pass only connected calls to your agents. With our computer telephony software, your telephone and computer work together to provide cost-saving benefits.
Direct Response Marketing with Remote Agents
An important benefit of today's telecommunication advancement is the ability for your employees to work from home. Database Systems Corp. has developed a family of telecom products that facilitate and promote this capability. Our direct marketing phone system, combined with our online marketing software and computer telephony products, fully supports remote agents. Now your workforce can be significantly expanded with the addition of work at home employees. The economic savings and environmental advantages are significant.
To obtain additional information about our remote agent capability, you may view our Remote Agent Call Center page.
Direct Response Marketing Software
Window On the Web (WOW) is a thin client software development toolkit designed for application developers who want to write programs on a Unix server that communicate with Windows PCs for direct marketing services industry.
Features include complete graphical user interface (GUI) including enhanced graphic and multi-media support. These PCs communicate with a Unix or Linux server via a Local Area Network (LAN) or through the Internet. This product includes a complete application development toolkit that runs on a Unix or Linux server as well as a thin client component that resides on each desktop PC.
Direct Response Marketing software applications can change rapidly, but the thin client is a static component that does not need to be updated when your program changes. Graphics and multi-media can be cached locally for fast execution.
For a complete product presentation, download our WOW demo.
Contact Database Systems Corp. Today
Contact DSC to learn more about these direct response marketing products and direct marketing services.