Privacy Policy
Last Updated: July 8th, 2025
Database Systems Corp ("us", "we", or "our") operates the website located at http://www.databasesystemscorp.com (hereinafter referred to as the "Website"). We offer a range of voice and data-related services and software applications (collectively, the "Services").
This page outlines our policies concerning the collection, use, and disclosure of personal information when you interact with our Website, as well as your options regarding that information. It also explains our handling of personal data in relation to any Services you purchase.
We collect and use your information to deliver and enhance both the Website and the Services you request. By accessing the Website and/or using our Services, you consent to the collection and use of your information as described in this policy. Unless stated otherwise in this Privacy Policy, the terms used here have the same definitions as in our Terms and Conditions, available at http://www.databasesystemscorp.com/.
Definitions
Website is the http://www.databasesystemscorp.com website operated by Database Systems Corp.
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession). Please see below for the types of Personal Data we collect, including:
Usage Data is data collected automatically either generated by the use of the Website or from the Website infrastructure itself (for example, the duration of a page visit). Please see below for the types of Usage Data we collect.
Cookies are small files stored on your device (computer or mobile device).
With respect to telecommunications Services, CPNI is information that relates to the quantity, technical configuration, type, destination, location, and amount of use of such Service to which you subscribe, and that is made available to us by you solely by virtue of the provider-customer relationship; and information contained in the bills pertaining to telephone exchange service or telephone toll service.
Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.
For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.
Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.
Data Subject is any living individual who is using our Website or Service and is the subject of Personal Data.
The voice, data, information technology or other services provided by Database Systems Corp to its customers.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information includes:
We may use your Personal Data to provide you with the Services you have ordered, including for purposes of billing and customer support.
We will use the phone numbers that you dial in order to complete and bill you for calls, and we will transmit that information to other carriers or service providers as necessary to complete your calls and comply with applicable laws. Please see below regarding CPNI.
Usage Data
We may also collect information on how the Website is accessed and used ("Usage Data"). This Usage Data includes:
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Website and we hold certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Website.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.
Examples of Cookies we use:
We use Session Cookies to operate our Website.
We use Preference Cookies to remember your preferences and various settings.
We use Security Cookies for security purposes.
Use of Data
Database Systems Corp uses the collected Usage Data for various purposes:
Customer Proprietary Network Information (CPNI)
Certain of the information that we collect from you may constitute Customer Proprietary Network Information, or CPNI. CPNI is certain information that we obtain solely by virtue of providing you with Services, and that concerns the Services you purchase, including the type, destination, technical configuration, location and amount of use of such Services, along with related billing information.
You may deny, withdraw or restrict our right to use CPNI at any time by advising us via email message to vb@databasesystemscorp.com. If you deny or restrict approval for us to use your CPNI, you will suffer no effect, now or in the future, with regard to how we provide any Services to which you subscribe. Any denial or restriction of your approval remains valid until your Services are discontinued or you affirmatively revoke or limit such approval or denial.
We may disclose CPNI without your consent, and without asking for or receiving your authorization, in any of the following circumstances:
Federal privacy rules require us to authenticate the identity of the Customer calling us prior to disclosing CPNI. Customers calling us can discuss their Services and billings with a Database Systems Corp representative once that representative has verified the caller's identity. There are three methods by which we will conduct Customer authentication:
In the event the Customer fails to remember their password and/or PIN, the representative will ask the Customer a series of questions known only to the Customer and Database Systems Corp in order to authenticate the Customer. You may manage your password by contacting us (see below) or as instructed when your Service is installed.
Database Systems Corp will notify you of changes to your account. These notifications may be sent to a postal or e-mail address, or by telephone, voicemail or text message.
In addition to the protections described elsewhere in this Privacy Policy, Database Systems Corp employees are trained on how CPNI is to be protected and when it may or may not be disclosed. Database Systems Corp maintains records of its own and its joint venture partners and/or independent contractors (if applicable) sales and marketing campaigns that may utilize Customer CPNI. Database Systems Corp also keeps records of instances in which CPNI is disclosed to third parties or where third parties were allowed access to Customer CPNI.
In the event Database Systems Corp experiences a privacy breach and CPNI is disclosed to unauthorized persons, Database Systems Corp will notify law enforcement as required by Federal regulations. Database Systems Corp cannot inform Customer of the CPNI breach until at least seven (7) days after notification has been sent to law enforcement, or later if law enforcement directs us to postpone disclosure pending investigation. Database Systems Corp is required to maintain certain records regarding any breach involving the release of CPNI, and retain these records for a period of not less than two (2) years.
Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)
If you are from the European Economic Area (EEA), Database Systems Corp's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.
Database Systems Corp may process your Personal Data because:
Retention of Data
Database Systems Corp will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.
Database Systems Corp will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Website or Service, or we are legally obligated to retain this data for longer periods.
Transfer of Data
Your information, including Personal Data, may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Database Systems Corp will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Disclosure of Data
Disclosure for Law Enforcement
Under certain circumstances, Database Systems Corp may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Legal Requirements
Database Systems Corp may disclose your Personal Data in the good faith belief that such action is necessary to:
Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Our Policy on "Do Not Track" Signals under the California Online Protection Act (CalOPPA)
We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
Your Data Protection Rights under the General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Database Systems Corp aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.
If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
You have the right to have your information rectified if that information is inaccurate or incomplete.
. You have the right to object to our processing of your Personal Data.
You have the right to request that we restrict the processing of your personal information.
You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
You also have the right to withdraw your consent at any time where Database Systems Corp relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
Service Providers
We may employ third party companies and individuals to facilitate our Website or Service ("Service Providers"), provide Website functionalities or one or more Services on our behalf, perform Website or Service-related services or assist us in analyzing how our Website or Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Website.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Website. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Website available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
Payments
We may provide paid products and/or services within the Website. In that case, we use third-party services for payment processing (e.g. payment processors).
We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
The payment processor we work with is Verisign
Their Privacy Policy can be viewed at https://www.verisign.com/en_US/privacy-center/
Links to Other Sites
Our Website may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children's Privacy
Our Service does not address or target anyone under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time, and the new Privacy Policy will be posted on this page.
We will let you know via email and/or a prominent notice on our Website, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us: