Database Systems Corp.
Call Center Technology

predictive dialers and crm software
computer telephony software predictive dialer

IVR Services
Telecommuting Software
Call Center Recording Software
Predictive Dialer
Patient Appointment Reminders
Soft Phone
Telemarketing Call Center
XML Push Phone Messaging
Speech Recognition Software
Voice Recognition Software
CTI Computer Telephony Integration
Do Not Call Compliance
Emergency Broadcast Systems
Emergency Communications

predictive dialers and crm software
computer telephony software predictive dialer

Telemarketing Mortgage Leads
Mortgage Marketing Leads
Softphone Auto Dialer
Softphone IVR System
Web Phone Software
Predictive Dialer Softphone
B2B Software Business To Business
Church Events Announcements
School Alert Reminders
Collection Predictive Dialer
Human Resources Software
Financial Services Marketing
Mortgage Software
Mortgage Calculator
Mortgage Leads
Call Centers
Marketing Leads
Telemarketing Lists
Real Estate Leads
Insurance Lead Providers
Call Center Solutions
Insurance Marketing
Store Locator Phone Service
Mortgage Marketing
Political Call System
Political Activism
Real Estate Marketing
Real Estate Listings
Reminder System

predictive dialers and crm software
Information

CRM Software Solutions
Predictive Dialer Software
Business Phone System
Telemarketing Autodialer
Virtual PBX Phone System
Computer Telephony Integration
Voice Broadcasting


web design software DSC (Database Systems Corp.) offers an expanded product offering including web design and internet telephony support. DSC combines our web development products with more traditional software applications using our sophisticated development tools. These include our Web Designer which expands our CRM software application with eCRM features. Windows over the web lets you create PC applications that run over the internet or on a local area network (LAN). And our CTI softphone and ip telephony software connects applications developed on a PC or Web Browser with our call center phone system.

Database Systems Corp. (DSC) is a provider of technology products for the telecommunications industry since 1978. Our products have been installed in various different industries and differents government groups (state, federal, and local). We specialize in software development tools and applications, with emphasis on computer telephony integration software, predictive dialing systems and advanced call center software. As a privately held company, we have had the privilege to serve quite a few major corporations as well as small businesses. The following companies and organizations provide internet and web related products and services.

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Virtual Call Center Phone System

remote agents in action work from home system The heart of a virtual call center is the phone system. Our PACER Predictive Dialer phone system supports call center remote agents that log in from remote offices or from home. PACER tracks each telecommuter agent separately and can route inbound calls to these agents as if they were working locally. Likewise, remote agents can initiate outbound calls and PACER can even route predictive dialer calls to these same telecommute agents. This telecommuter phone system has voice monitoring capability that lets your supervisors audit the quality of the remote agents, ensuring that the service and support provided by your remote agents are of the highest standards.

Using "Smart" Predictive Dialing features, the PACER can pre-qualify prospects and only pass calls to your local or remote agents that express an interest. Since more than 90% of predictive calls result in "No Interest", your organization can realize tremendous savings. Combining predictive and IVR features with our Text To Speech Software, the PACER plays a pre-recorded message and lets the called individual make touchphone selections to continue. They can talk with an agent, request a call back, or even leave a recorded message.

work at home telecommuting software

Remote CRM Applications for Work From Home Agents

Remote agent work at home capability is a standard feature of our award winning CRM Software, TELEMATION. Telephone functions and call recording are some of the many features available within this product. Complete contact management, call history, order entry, literature fulfillment are just a few of the applications that can be managed using this call center telecommuting software system. Telemation campaigns can be developed with telephony features defined on a campaign wide basis as well as per individual agent. Plus Telemation lets you provide your agents with selective telephone functions including a call record button.