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Database Systems Corp. provides the technology necessary to broadcast telecom product and service information to your customers and prospects. New wireless and cell phone programs can now be promoted to a much broader market using our voice broadcasting service. Professional messages can be played to prospective customers identifying your service and an option can be provided to "Press 1...." to contact one of your operators who are standing by awaiting their call. An individual can request additional information, leave a message, talk to one of your agents, or simply decline the service. A different message can be left on an answering machine.
Information about telecommunications products and services can be easily provided to callers using our interactive voice response systems. Using our 800 number service, callers have access to any information that you chose to make available and our technology displays search results from networked databases as well as from the internet.
The following groups and organizations provide either products or services to the telecommunications phone industry.
- Calling Cards - CentCalls International offers wide range of prepaid international calling cards at low prices. Cheap calls to all countries.
- Business Phone System and Call Center Phone Systems - Database Systems Corp. provides call center software including CTI Software, predictive dialers, IVR services, ACD systems, CRM software and Voice Broadcasting systems.
- Polyphonic ring tones - Mobile phone ring tones, new polyphonic ring tones and latest Nokia ring tones. Download a quality ring tone to your mobile!
- Phone Contractors.com - Find Telephone Wiring, Installation, & Repair Contractors by Zip Code. Our Servicemen / Installers add new inside jacks, outlets, lines, cable, wire, for home, residential & business phone systems.
- Cell Phone Deals - New, refurbished and used cell phones such as audiovox, nokia, motorola, sanyo, ericsson, samsung, siemens, handspring treo, lg, nextel, sony ericsson, panasonic and many more with free shipping.
- Discount Long Distance Lookup - Long distance services at low rates for 1 plus and domestic calls. Reviews of calling cards, VoIP services and affordable call conferencing products.
- PhonePresence Virtual Switchboard and Receptionist - PhonePresence virtual switchboard gives your company a professional call centre corporate presence for a low monthly cost. Non-geographic phone numbers, virtual pbx, hosted call centre, call queuing.
- Roaming Basics - Mobile Phone Prepaid Roaming Sim Cards News/Info - A guide to prepaid roaming sim cards used for making international phone calls from abroad. Mobile Phone Prepaid Roaming Sim Cards News/Info
- Calling cards - The best rates in any directions
Business Phone Systems and Remote Agents
An important benefit of today's telecommunication advancement is the ability for your employees to work from home. Database Systems Corp. has developed a family of telecom products that facilitate this capability. Our PACER call center telephone dialers, combined with our CRM application software and computer telephony products, fully support remote agents.
Now your workforce can be significantly expanded with the addition of work at home employees. The economic savings and environmental advantages are significant.
To obtain additional information about our remote agent capability with our telephone dialers, view our Remote Agent page.
Applications and Benefits of Our Business Phone System
Our Business Phone Systems have a wide variety of applications within both commercial and government activities:
- Outbound Telemarketing
- Appointment Setting/Confirmation
- Debt Collection with Automated Dialers
- Customer Service: Follow-up
- Fund Raising Autodialing
- Market Research using Automatic Dialer
- Automated Dialers and Community Alerts
AUtomated phone systems provide you with significant Benefits:
- Cost Savings
- Improved Control
- Efficient Use of Resources
- Maximized Productivity
PACER Business Phone System Features
- Comprehensive Supervisor Command and Control System
- Phone Dialer Software with Agent Monitoring and Control
- Remote Agent (work at home employees)
- Fully integrated with our CRM application TELEMATION
- Softphone and autodialing software integration to CTI enable your existing applications
- Report and Graphical presentation of historical automatic dialer information
- Preview, Progressive and Predictive Dialing
- Comprehensive List Manager with Data Import
- Automatic Call Distribution (ACD systems) with ANI and DNIS recognition
- Interactive Voice Response (IVR systems)
- Voice Recording and Automatic Dialer System
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