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Accepting phone orders for tickets to concerts, sporting events, or other types of entertainment can become more efficient using technology from Database Systems Corp. Callers can be routed to reservation agents or can simply obtain concert or event information at the touch of a phone key.
Recorded messages can be left by the caller during after hours and a ticket agent can call them back to complete the transaction. Event information such as dates, times, and locations can be given to the caller 24 hours a day.
Upcoming concerts and sporting event information can be provided to the caller on demand, or can be automatically played if they are required to wait for the next available agent.
Our phone system is capable of doing far more. Outbound call campaigns can be launched announcing a new concert or upcoming event. Pre-recorded messages can be played to call recipients or answering machines.
If the prospective concert attendee needs to talk with a reservation agent, your message can be programmed to allow a "Press 1...." option and the call will be transferred to your ticket office.
Calls can also be automatically placed if you need to notify attendees of a special event or if the event has been changed or cancelled.
The following are other organizations or groups that provide entertainment products and services.
- Bee A Star Personalized Books & Gifts - Personalized books for all ages and occasions. WRITE YOUR OWN STORY! We'll make your book to be a unique gift and a Lifetime Keepsake! Also Writing Journals, Personalized clocks, Name Trains, Hang-A-Names, Coin Bears, Coin Jewelry and more.
- Corporate Entertainment Originators - We Make Corporate Functions Hip, Fun, And More Effective By Delivering Your Company's Message Through Customized Entertainment.
- Discotheque Sound System DJ (DSS DJ) - Professional DJ beat-mixing software for live experiences.
- Pet Portraits by Betty - Pet portrait paintings of pets done from photos. Pencil sketches, plaques and brushes with your pet's own picture painted on it. Paintings for sale.
Database CRM Development Software
TELEMATION is a Customer Relationship Management (CRM) software development toolkit employed in a wide variety of applications including contact management, help desk, customer service, direct marketing, and telesales to name only a few. The package also fits both B2B and B2C requirements and has extensive CTI software features. TELEMATION operates on a telecom LINUX server (as well as UNIX and WINDOWS) and communicates with our PC based phone system via a LAN. Software programmers enjoy the freedom to develop and modify call center applications using the Telemation database design toolkit because of robost development features inherent within this application. Telemation also links to service agents running our thin client on their desktop PCs. For a complete product presentation, download our TELEMATION demo.
Contact Database Systems Corp. Today
Contact DSC to learn more about our database programming and database development software.
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