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Accepting phone orders for travel accomodations can be performed using our call center phone service and systems. Callers can make reservations and check the status of their travel plans using touch phone responses. Our phone system can check resort, hotel and timeshare availability and provide 24 hour information to the caller as an extended service of your travel organization. Using our 800 number service, callers can access your accomodations from anywhere by phone.
But our phone service can do far more. You can initiate outbound call campaigns announcing a new promotion at a resort or timeshare using a qualified list of potential clients. Pre-recorded messages can be played to call recipients or answering machines. If the prospective customer is interested in your program and needs to talk with a member of your sales team, the message can be programmed to allow a "Press 1...." option and the call will be transferred to one or more designated phone numbers.
Calls can also be automatically placed to remind clients of their travel plans and also as an automatic notification if accomodation changes are required.
Database Systems Corp. (DSC) is a provider of technology products for the telecommunications industry since 1978. Our products have been installed in various different industries and differents government groups (state, federal, and local). We specialize in software development tools and applications, with emphasis on computer telephony integration software, predictive dialing systems and advanced call center software. As a privately held company, we have had the privilege to serve quite a few major corporations as well as small businesses. The following companies and organizations provide products and services relating to the travel industry.
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