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DSC (Database Systems Corp.) offers an expanded product offering including web design and internet telephony support. DSC combines our web development products with more traditional software applications using our sophisticated development tools. These include our Web Designer which expands our CRM software application with eCRM features. Windows over the web lets you create PC applications that run over the internet or on a local area network (LAN). And our CTI softphone and ip telephony software connects applications developed on a PC or Web Browser with our call center phone system.
Database Systems Corp. (DSC) is a provider of technology products for the telecommunications industry since 1978. Our products have been installed in various different industries and differents government groups (state, federal, and local). We specialize in software development tools and applications, with emphasis on computer telephony integration software, predictive dialing systems and advanced call center software. As a privately held company, we have had the privilege to serve quite a few major corporations as well as small businesses. The following companies and organizations provide internet and web related products and services.
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DSC Web Designer with Text Chat
The DSC Designer enhances our Telemation CRM application by adding internet access and web development software functionality to our already robust (CRM Software) product. Users may now have access to the same data and information over the internet that your call center agents have in-house. This immediately expands the capability of your call center by giving customers and prospects the ability to perform self-help functions such as on-line registration, dealer lookup, order status and update and much more.
The Web Development Software lets you create web pages from your existing campaign windows or lets you embed campaign fields within your existing web pages. Action buttons can be defined to perform call center functions including text chat, enabling your customers to contact the next available agent in your call center for questions and assistance. Your call center has now been expanded by this internet dimension!
Window On the Web (WOW) Software Toolkit
Window On the Web (WOW) is a thin client software development toolkit designed for application developers who want to write programs on a LINUX, UNIX, or WINDOWS server that operate on Windows PCs. Features include complete graphical user interface (GUI) including enhanced graphic and multi-media support. These PCs can be connected to a server via a Local Area Network (LAN) or through the Internet. This product includes a complete application development toolkit that runs on a LINUX, UNIX, or WINDOWS server as well as a thin client component that resides on each desktop PC. Applications can change rapidly, but the thin client is a static component that does not need to be updated when your server application changes. Graphics and multi-media can be cached locally for fast execution. For a complete product presentation, download our WOW demo.
Product Information
Contact DSC to learn more about our ip telephony and internet telephony software.
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